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Exam Code: PgMP
Exam Name: PMI (Program Management Professional (PgMP))
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Total Q&A: 342 Questions and Answers
Last Update: 2013-10-16

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NO.1 Mike is the program manager of the NHQ Program. Mike and a vendor are in disagreement over the
deliverable the vendor has created for Mike's program. Mike does not believe the vendor has correctly
created the deliverable, while the vendor is adamant that his company has indeed completed the contract.
Both parties have documented their stance in the debate.
This is an example of what?
A. Breach of contract
B. Issue
C. Risk
D. Claim
Answer: D

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NO.2 You are the program manager for the SRQ Program. You have rejected several change requests for
the program scope. What must you do with the rejected change requests?
A. Communicate why the change request was rejected and record the results in the lessons learned
documentation for your program.
B. Inform the stakeholders that their change requests have been rejected.
C. Communicate the change request status to the stakeholders and record the results of the change
request in the change register.
D. Inform the stakeholders why their change requests have been rejected.
Answer: C

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NO.3 Donna is the project manager for her organization. She is preparing a plan to manage changes to the
project should changes be requested. Her change management plan defines the process for
documenting, tracking, and determining if the changes should be approved or declined. What system is
considered the parent of the change control system documented in Donna's plan?
A. Quality Management System
B. Change Control System
C. Project Management Information System
D. Integrated Change Control System
Answer: C

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NO.4 You are the program manager for your organization and you need to define all of the program
resources you'll need for your program. All of the following can be considered a program resource except
for which one?
A. A forklift
B. Materials for the installation of a new server
C. A positive risk response
D. Gary, an application developer
Answer: C

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NO.5 Harriet is the program manager of a large program that has a high profile and visibility in her
organization. Some of the stakeholders are negative and Harriet needs to work with these stakeholders to
address their fears, perceived threats, and concerns about the program. Which communication method is
considered to be the best approach for this scenario?
A. Face-to-face
B. Many-to-many
C. Ad hoc conversation
D. One-to-many
Answer: A

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NO.6 What component of the change management system is responsible for evaluating, testing, and
documenting changes created to the project scope?
A. Project Management Information System
B. Integrated Change Control
C. Scope Verification
D. Configuration Management System
Answer: D

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NO.7 You are program manager for the HYH Program. Your program governance is requiring you to use
earned value management to predict how closely your program is tracking to the cost and schedule
baselines and to predict overall program performance. Which earned value management formula can you
use to predict how much more will need to be invested in the program based on current program
performance?
A. EV/AC
B. EV/PV
C. BAC/CPI
D. EAC-AC
Answer: D

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NO.8 You are the program manager for your organization. When a project in your program is completed,
who will need to sign the certificate of completion?
A. The project manager
B. The program customer
C. The program stakeholders
D. The project management team
Answer: B

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NO.9 Olive is the program manager for her organization. She has created a request for proposal for a large
portion of her program. In this work to be procured she has set several requirements for the vendors to
participate. The chief among these requirements is a vendor must have at least four licensed electricians
in his team. This requirement for four licensed electricians is an example of which one of the following
terms?
A. Screening system
B. Scoring model
C. Vendor analysis requirements
D. Evaluation criteria
Answer: A

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NO.10 You are the program manager for your organization. You're currently working with the program director,
Nancy Holmes, to define a new program and the benefits the program should create. Of the following,
which is the best definition of a benefit a program creates?
A. A benefit is an outcome of the constituent projects within a program.
B. A benefit is a project and program deliverables that the organization may use immediately.
C. A benefit is a deliverable of a program or project that is worth more than the cost to create the
deliverable.
D. A benefit is an outcome of actions and behaviors that provides utility to stakeholders.
Answer: D

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NO.11 You are the program manager of the GHY Program in your organization. It has come to your attention
that some of the project managers in your program are adding time to each project activity in an effort to
pad their durations in case some event happens in their project that will cause delays. What principle
should you share with these project managers that counterattack the concept of padding activities with
additional time?
A. Parkinson's Law
B. Law of Diminishing Returns
C. 80/20 Law
D. Pareto's Law
Answer: A

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NO.12 You are the program manager for your organization. Part of your role as the program manager is to
train John, a new program manager, on the program processes within a program. John is confused as to
when the program team can be acquired in the program management lifecycle.
When will the program team be acquired for a program?
A. Planning
B. Execution
C. Monitoring and controlling
D. Initiation
Answer: B

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NO.13 You are the program manager of the BHG Program. One of the projects in your program will be using
new materials that are somewhat untested. You are worried that there may be delays and waste because
the project team is unaware of how to accurately use these materials. You elect to send the people that
will be using the new materials through training on how to complete their project work. You also allow
them to purchase some of the materials to experiment on their use before the actual project work is to be
done. You want to ensure that mistakes do not enter into the project. What type of action have you
provided in this scenario?
A. This is an example of a preventive action.
B. This is an example of team development.
C. This is an example of quality assurance.
D. This is an example of a corrective action.
Answer: A

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NO.14 You are the program manager for your organization. Your program team has 43 people that all need to
be monitored and controlled. You would like to create a standardized report that you can use to monitor,
control, and record the performance of each staff member in your program. What type of report can you
create that will help you track your staff and their performance?
A. Performance reports
B. Staff variance reports
C. Exceptions report
D. Lessons learned
Answer: A

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NO.15 What is the present value of a program that will be worth $3,567,000 if it lasts for six years and the rate
of return is five percent?
A. $1,550,850
B. $3,532,000
C. $2,502,750
D. $2,661,750
Answer: D

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NO.16 A project manager in your program has estimated the cost of a program to be $145,000. As the project
manager's project comes close to completion, the project manager realizes that he has still $27,876 left in
his project budget. He decides to add some additional features to the project's deliverables in an effort to
use the remaining budget. These additions will add value to the project and the project customer is likely
to enjoy these new features. This is an example of what term?
A. Gold plating
B. Errors and omissions
C. Expert judgment by the project manager
D. Value added change
Answer: A

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NO.17 Your program has been selected and its program charter is now being created. The program charter
defines all of the following characteristics except for which one?
A. Program constraints
B. Program scope
C. High-level objectives for the program
D. Project scope statement for all projects within the program
Answer: D

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NO.18 Andy is the program manager of the HQN Program. This program is nearing its completion and there is
still $25,000 left in the program budget. Andy has asked the program team to identify some extra
deliverables that can be included in the program scope to improve the program deliverable but also to use
all of the funds in the budget. What term is assigned to the actions that Andy is trying to do in this
instance?
A. Value-added change requests
B. Zero based budgeting
C. Integrated change control
D. Gold plating
Answer: D

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NO.19 Your company and a competing company have created a teaming agreement for an opportunity.
Through this team agreement you and your competitor can complete a major program for a client.
This is, technically, a risk response for both organizations. What type of risk response are you dealing with
in this instance?
A. Teaming
B. Exploiting
C. Accepting
D. Sharing
Answer: D

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NO.20 You are the program manager of the NHQ Program. You are working with your program team to ensure
that the work in the program is done accurately and according to scope. You are also reviewing the team
inspection process that will need to be done to ensure that the work is being done according to the scope.
If the work is found to be defective it will need to be corrected before the program customers can inspect
the work. What process are you completing to ensure that the work is done accordingly to scope?
A. Quality control
B. Scope verification
C. Quality assurance
D. Planning
Answer: C

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NO.21 What is the formula to determine earned value (EV) for a program.?
A. Percent complete times percent remaining in the program
B. Percent completes time the program cost estimate
C. Percent complete times the program budget at completion
D. Percent complete times the program cost of labor and materials
Answer: C

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NO.22 You are the program manager for your organization. Management would like to consider the present
value for your program. If your program is predicted to be worth $450,000 in two years what is the present
value of the program if the interest rate is six percent?
A. $400,498
B. $521,345
C. $505,620
D. $385,450
Answer: A

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NO.23 You have created a control chart for a repeatable process in your program. You have discovered that
the seven most recent measurements are all on the positive side of the mean in your control chart. What
is this phenomenon called?
A. Rule of Improvement
B. Mean Improvement
C. Rule of Seven
D. Low-Riding Mean
Answer: C

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NO.24 Where are negative risks recorded?
A. Negative risk register
B. Risk management plan
C. Risk register
D. Issues log
Answer: C

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NO.25 Eric is the project manager of the NQQ Project and has hired the ZAS Corporation to complete part of
the project work for Eric's organization. Due to a change request the ZAS Corporation is no longer
needed on the project even though they have completed nearly all of the project work. Is Eric's
organization liable to pay the ZAS Corporation for the work they have completed so far on the project?
A. It depends on what the outcome of a lawsuit will determine.
B. No, the ZAS Corporation did not complete all of the work.
C. It depends on what the termination clause of the contract stipulates.
D. Yes, the ZAS Corporation did not choose to terminate the contract work.
Answer: C

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NO.26 Your program has 121 stakeholders that you'll need to communicate with. Your communications
management plan defines how the communication should happen, what should be communicated, and
the expected modality of the communications. You'll also need which one of the following as an input to
the information distribution process in your program?
A. Change requests
B. Earned value management results
C. Stakeholder analysis plan
D. Performance reports
Answer: C

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NO.27 You are the program manager for your organization. You and your program team have been creating
and transferring the program benefits to operations as feasible in your program execution.
The process of delivering the program's benefits describes what process in program
management?
A. Quality control
B. Benefits management
C. Direct and manage program execution
D. Quality assurance
Answer: C

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NO.28 What analysis type could you use in a program to compare the positive stakeholders and their position,
power, and influence over your program to the same variable components of the negative stakeholders in
your program?
A. Sensitivity analysis
B. Stakeholder analysis
C. Monte Carlo simulation
D. Force field analysis
Answer: D

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NO.29 You are the program manager for your organization. Management has asked you to create a document
that will capture the stakeholders concerns, perceived threats, and specific objectives about the program
and its projects. What document is management asking you to create in this instance?
A. Requirements document
B. Project charter
C. Business case
D. Scope statement
Answer: D

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NO.30 You are a program manager for your organization. You have proposed a program to the management
that will last four years and will cost $35 million to create. Management has asked to see the program
charter and the proposed costs and benefits of the program. Management agrees to your program charter
and proposed to fund the program in increment at the completion of each milestone. What type of funding
does management proposed for this program?
A. Tentative
B. Step funding
C. Milestone approval
D. Phase gate estimating
Answer: B

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