ISEB ITILF2011 exam study materials

If you have ITCertKing's ISEB ITILF2011 exam training materials, we will provide you with one-year free update. This means that you can always get the latest exam information. As long as the Exam Objectives have changed, or our learning material changes, we will update for you in the first time. We know your needs, and we will help you gain confidence to pass the ISEB ITILF2011 exam. You can be confident to take the exam and pass the exam.

For easy use, ITCertKing provides you with different version exam dumps. PDF version dumps are easy to read and reproduce the real exam. SOFT version dumps is a test engine which can measure what your preparations for the exam. If you want to know whether you prepare well for the test, you can take advantage of the SOFT version dumps to measure your ability. So you can quickly know your weaknesses and shortcomings, which is helpful to your further study.

Exam Code: ITILF2011
Exam Name: ISEB (The ITIL Foundation - 2011)
One year free update, No help, Full refund!
Total Q&A: 198 Questions and Answers
Last Update: 2014-02-01

ITCertKing is a convenient website to provide service for many of the candidates participating in the IT certification exams. A lot of candidates who choose to use the ITCertKing's product have passed IT certification exams for only one time. And from the feedback of them, helps from ITCertKing are proved to be effective. ITCertKing's expert team is a large team composed of senior IT professionals. And they take advantage of their expertise and abundant experience to come up with the useful training materials about ITILF2011 certification exam. ITCertKing's simulation test software and related questions of ITILF2011 certification exam are produced by the analysis of ITILF2011 exam outline, and they can definitely help you pass your first time to participate in ITILF2011 certification exam.

ITCertKing can not only achieve your dreams, but also provide you one year of free updates and after-sales service. The answers of ITCertKing's exercises is 100% correct and they can help you pass ISEB certification ITILF2011 exam successfully. You can free download part of practice questions and answers of ISEB certification ITILF2011 exam online as a try.

ITILF2011 Free Demo Download: http://www.itcertking.com/ITILF2011_exam.html

NO.1 Which of the following options is a hierarchy that is used in knowledge management?
A. Wisdom - Information - Data - Knowledge
B. Data - Information - Knowledge - Wisdom
C. Knowledge - Wisdom - Information - Data
D. Information - Data - Knowledge - Wisdom
Answer: B

ISEB   ITILF2011   ITILF2011 exam dumps

NO.2 Which of the following would be used to communicate a high level description of a major
change that involved significant cost and risk to the organization?
A. Change proposal
B. Change policy
C. Service request
D. Risk register
Answer: A

ISEB   ITILF2011 dumps   ITILF2011   ITILF2011 exam simulations   ITILF2011 demo

NO.3 At which stage of the service lifecycle should the processes necessary to operate a new service
be defined?
A. Service design: Design the processes
B. Service strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management
Answer: A

ISEB original questions   ITILF2011   ITILF2011   ITILF2011

NO.4 Which of the following BEST describes service strategies value to the business?
A. Allows higher volumes of successful change
B. Reduction in unplanned costs through optimized handling of service outages
C. Reduction in the duration and frequency of service outages
D. Enabling the service provider to have a clear understanding of what levels of service will make
their customers successful
Answer: D

ISEB   ITILF2011 exam simulations   ITILF2011   ITILF2011 study guide   ITILF2011 test questions

NO.5 Which two processes will contribute MOST to enabling effective problem detection?
A. Incident and financial management
B. Change and release and deployment management
C. Incident and event management
D. Knowledge and service level management
Answer: C

ISEB original questions   ITILF2011   ITILF2011   ITILF2011 original questions

NO.6 Which role is responsible for carrying out the activities of a process?
A. Process owner
B. Change manager
C. Service manager
D. Process practitioner
Answer: D

ISEB test questions   ITILF2011 test   ITILF2011 study guide   ITILF2011 answers real questions

NO.7 Why are public frameworks, such as 1TIL, attractive when compared to proprietary knowledge?
A. Proprietary knowledge may be difficult to adopt, replicate or transfer since it is often
undocumented
B. Public frameworks are always cheaper to adopt
C. Public frameworks are prescriptive and tell you exactly what to do
D. Proprietary knowledge has been tested in a wide range of environments
Answer: A

ISEB braindump   ITILF2011 answers real questions   ITILF2011 test answers   ITILF2011 demo

NO.8 Which process or function is responsible for monitoring activities and events in the IT
infrastructure?
A. Service level management
B. IT operations management
C. Capacity management
D. Incident management
Answer: B

ISEB exam simulations   ITILF2011   ITILF2011   ITILF2011 pdf

NO.9 Which of the following is an objective of business relationship management?
A. To identify patterns of business activity
B. To ensure high levels of customer satisfaction
C. To secure funding to manage the provision of services
D. To ensure strategic plans for IT services exist
Answer: B

ISEB certification   ITILF2011 original questions   ITILF2011 exam simulations

NO.10 The design of IT services requires the effective and efficient use of "the four Ps". What are
these four Ps?
A. People, process, partners, performance
B. Performance, process, products, plans
C. People, process, products, partners
D. People, products, plans, partners
Answer: C

ISEB test answers   ITILF2011   ITILF2011 demo

ITCertKing offer the latest 70-342 exam material and high-quality FCNSA.v5 pdf questions & answers. Our LOT-409 VCE testing engine and 000-820 study guide can help you pass the real exam. High-quality VCAP5-DCD dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.itcertking.com/ITILF2011_exam.html